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Shipping policy

FindWise Market Shipping Policy

Shipping Area

FindWise Market currently ships to eligible addresses within the United States. We do not currently offer international shipping.

Order Processing

Orders are processed by FindWise Market or one of our third-party fulfillment partners. Processing times vary by product and supplier. Orders placed on weekends or holidays generally begin processing on the next business day.

Shipping Rates

For products covered by our standard shipping profile:

  • Standard shipping is $5.00 for orders under $50.00.
  • Standard shipping is free for qualifying orders of $50.00 or more.

Products supplied through Shopify Collective or another fulfillment partner may use supplier-calculated shipping rates. The applicable shipping cost and estimated delivery date are displayed during checkout before payment.

Multiple Shipments

Products may ship directly from different suppliers or fulfillment locations. An order containing multiple products may arrive in separate packages on different dates.

When an order is split into multiple shipments, the checkout will display the available shipping option and cost for each shipment.

Delivery Estimates

For products covered by our standard shipping profile, estimated delivery is 5-8 business days.

Estimated delivery dates are displayed at checkout when available. These dates are estimates and are not guarantees. Delivery can be affected by supplier processing, carrier delays, severe weather, holidays, address problems, or other circumstances outside our control.

Tracking

Tracking information is provided by email when it becomes available. Tracking may be sent separately for each package in a multi-shipment order.

Address Changes

Review your shipping address carefully before completing checkout. Contact us at findwisemarket@gmail.com within 15 minutes after placing an order if an address needs to be corrected.

We cannot guarantee an address change after an order has entered fulfillment. Customers may be responsible for costs caused by an incorrect or incomplete shipping address.

Delayed, Missing, or Damaged Packages

If tracking has not updated for an extended period or a package appears lost, contact us at findwisemarket@gmail.com with your order number. We will help review the shipment with the supplier or carrier.

If an order arrives damaged, defective, or incorrect, contact us promptly and include clear photographs of the product, packaging, and shipping label. Refer to our Return and Refund Policy for additional information.

Contact

Questions about shipping can be sent to findwisemarket@gmail.com.